About Ticket Machu Picchu



About us?

Welcome to Ticket Machu Picchu ! We are a travel website recognized for offering tickets to Machu Picchu safely, easily and quickly.

We belong to the Machu Picchu Terra brand, the number 1 tourism agency to sell tickets online at the Wonder of the World.

We also offer tours to Machu Picchu, Sacred Valley of the Incas, Cusco City Tour, Inca Trail, Maras-Moray, 7 Colors Mountain as well as bus, train and tour guide services in Machu Picchu.

Our offices are located in Cusco, Peru. We have authorization from the Ministry of Culture of Peru with code AUT00115.


History

Since 2013, we created the Ticket Machu Picchu website with the aim of offering an easy and secure way to get access to the Inca City.

With the passing of the years we have established ourselves as the most popular website for buying your Machu Picchu ticket online.

We also add tour services to the main tourist destinations of Cusco: City Tour, Sacred Valley, Maras-Moray, Mountain 7 Colors, Inca Trail, Machu Picchu as well as bus, train and tour guide services in the Inca City .

Today, we provide a quality service at the right price. We have adequate technology and a well-trained multidisciplinary team.


Mission

Offer a website with easy navigation and complete information about the trip to Cusco, the Sacred Valley of the Incas and Machu Picchu.

Provide a secure and easy interface for the reservation and purchase of Machu Picchu tickets as well as the tours and services we offer.

Assist the tourist on prices, times, information, documents and everything related to the trip to Machu Picchu.


Vision

Continue to be the number 1 website for selling Machu Picchu tickets online.

Improve the Machu Picchu ticket website for the easy access of tourists to information.

To adapt constantly to new technologies in the tourist market.

Offer new tours and experiences in Cusco and Machu Picchu.

Perfect the services offered such as Machu Picchu tickets, tours, train tickets, bus, tour guide service and more.

To offer not only tours and services in Cusco but to expand the same quality and service to destinations all over Peru.


What is our goal?

Several years ago we offer our clients the security, guarantee and professional efficiency with a single objective: to make visitors feel satisfied on their trip to Machu Picchu.


Why trust us?

We are number 1 in sales of tickets to Machu Picchu online in the world. We also offer efficient tours, transportation and tour guide services in Machu Picchu. These are some of the many reasons to trust us:

  • We are authorized by the Ministry of Culture of Peru and the Regional Directorate of Culture Cusco.
  • We offer affordable rates to the market.
  • We have our own location easily located in the Historic Center of the city of Cusco.
  • We have trained employees in tourism, languages, technologies and more.
  • We make correct use of technologies. Ticket Machu Picchu offers security systems online.
  • We offer easy and secure payment methods such as Visa, MasterCard, Diners Club or PayPal.
  • We provide permanent contact means: email, phones, Skype and more.

How is the experience of traveling with us?

Traveling with us is having a personalized advisor available to inform you during the entire trip to Machu Picchu.

Also, due to the fact that we are a travel agency and tourism operator, we are committed to assist you in any type of tourist package that you require at the level of all of Peru.

These are our commitments:

  • Attend your inquiries in the shortest possible time. We have a call center and a web page, through which we will answer all your questions permanently.
  • Submit electronic tickets in a timely, efficient and fast.
  • Offer a quality service and well organized tours to Cusco, Sacred Valley, Maras-Moray, Mountain 7 Colors, Inca Trail and Machu Picchu.
  • To offer a punctual and efficient service of transfer in bus, train as well as the service of guided in Machu Picchu.
  • Assist you on prices, times, tourist information, food, travel equipment, documents and everything you need to know for your trip to Machu Picchu.
  • Submit answers to your questions through an online chat in real time.
  • Maintain permanent telephone communication to answer all your questions before, during and after your trip to Machu Picchu.
  • Have the office in a public place of easy location, with hours of operation from Monday to Friday from 9 am to 6 pm and Saturdays from 9 am to 1 pm

Work policies

Ticket Machu Picchu is a Travel and Tourism Agency that offers a personalized service. We are constantly looking for customer satisfaction. Our work policy is based on the constant training and optimization of the staff.

We provide the appropriate technological resources to our staff. They are trained to meet the needs of our customers. The experience and the seriousness are the values ​​that characterize our work.


Company policies

Ticket Machu Picchu is committed to the client to make your trip a unique and unforgettable experience. These are our policies as a company:

  • Execute efficiently the sale of Machu Picchu tickets online.
  • Facilitate communication channels with our clients through our contact services.
  • Keep our clients informed through the periodic publication of articles on our website.
  • Constantly train our staff in order to satisfy any eventual need of the client.
  • Carry out our activities in a transparent manner and respecting the legal norms dictated by the Ministry of Culture of Peru.

Commitment to society

We work with personnel from the rural communities of Cusco to carry out the Inca Trail, the Salkantay Trek, the Lares Trek and many other tours.

Thus, we improve the quality of life of these families whose only sustenance, often, comes from tourism.

Once a year, we make charitable excursions to the poorest towns of the Cusco region. We bring toys, school supplies and food to families.


We also contribute to the environment

Just like you, we are also aware of the importance of taking care of the environment. Moreover, because we operate in Machu Picchu, one of the 7 Wonders of the Modern World, our efforts are even greater.

That is why we have a trained staff in the care of the environment in Machu Picchu. They will advise you on how to take care of the diversity of the Inca City. Our activities are an example of conservation.


How to know if we are a legitimate company?

To verify if we are a legitimate and authorized company, enter the official page of Machu Picchu in Peru (http://www.machupicchu.gob.pe/) and follow the following steps:

  • Go to the ‘Menu’ part of the page, in the “Queries” tab
  • In the lower part we enter the tab “Agencies”
    Montanha de cores em Palccoyo
  • The search can be done by name: “MACHUPICCHU TERRA” or code “AUT00115”.
    Montanha de cores em Palccoyo

Who are the team behind the screen?

Here our team. We are experienced and accredited professionals in the tourism sector:

  • Degree in tourism and administration. In charge of administration, operations and reserve.
  • Staff of official tourism guides with authorization to operate on the Inca Trail.
  • Staff of porters. People of utmost importance to perform the Inca Trail.
  • Staff of cooks. People who will delight you with their dishes during the Inca Trail.
  • Computer and systems engineers. People in charge of web management.
  • Official tourism guide in charge of editing the information we provide through our website.

Frequently asked questions about us

  • 1) Is boletomachupicchu.com a legitimate company?

    We are a legitimate company. We belong to the Machu Picchu Terra brand, a company authorized by the Ministry of Culture of Peru to offer tickets to the Wonder of the World as well as tours and different services in the Inca City. Our authorization code is ‘AUT00115’.

  • 2) Do you have your own offices at your place of work?

    Yes. We have our own and spacious premises that are easily located in the historic center of the city of Cusco. The address is: Street Recoleta Angosta 604.

  • 3) What are the means of communication with the client?

    We have customer support. Contact us with the following ways:

    • E-mail: info@boletomachupicchu.com.
    • Telephones: (51) 84 403077 – (51) 84 403337 – (51) 944242767.
    • Address: Street Recoleta Angosta 604 Cusco-Peru.

  • 4) How many years have you been operating in the tourism sector?

    In Machu Picchu Terra we operate in the tourism sector since September 2013. We are currently the number 1 website for ticket sales to the Inca City.

  • 5) Is it safe to buy online?

    We are a secure web site. These are the reasons that support us:

    • Our website has all the security measures to perform a safe browsing on the internet.
    • We have the SSL security certificate, which guarantees the privacy of your information during the purchase of the ticket.
    • We are authorized by the Ministry of Culture of Peru to offer tickets to the Inca City as well as the various tours and services we offer.
    • We are transparent during the sale of our services. We have hundreds of informative articles on our web platform.

  • 6) What is needed to buy the Machu Picchu ticket online?

    It is extremely important that the copies of the required documents (passport, identity document) are 100% real and correct. For example, it is vital that your name and passport number are correct. Payment is through Visa, MasterCard, Diners Club or PayPal.

  • 7) What product or service do you offer?

    We are an authorized operator to sell tickets to Machu Picchu. We offer the 4 types of tickets to the Wonder of the World:

    • Ticket Machu Picchu Only.
    • Ticket Machu Picchu + Huayna Picchu.
    • Ticket Machu Picchu + Mountain.
    • Machu Picchu Ticket + Museum.

    We also offer the following tours:

    • Tour Machu Picchu All Inclusive.
    • Sacred Valley Tour All Inclusive.
    • City Tour Cusco Half Day.
    • Classic Inca Trail Tour 4 Days.

    We also offer the following services:

    • Bus service Aguas Calientes – Machu Picchu – Aguas Calientes.
    • Train service to Machu Picchu.
    • Bilingual tourist guide service in Machu Picchu.

We are recommended in the main internet travel forums

As a travel agency we are committed to making your trip unforgettable. Therefore, we offer you the best possible, punctual and honest service. Our clients recommend us in the different pages and forums of travelers in the world.

Why do you recommend us? See testimonies.