Machu Picchu is one of the most visited tourist destinations in the world. Entry to the Inca Citadel is a privilege for few. Despite this, getting tickets is not complicated at all. The most difficult thing is deciding to travel. If you have already decided, here are some tips to easily purchase your tickets to the Wonder of the World. Remember that the purchase must be made online and 2 or 3 months in advance.

• How do I purchase the ticket to Machu Picchu?
• Are there discounts available to visit Machu Picchu?
• Can I make a rectification if I have already purchased a ticket to Machu Picchu?
• Can I cancel my ticket to Machu Picchu once purchased?

Follow these tips and get your ticket to Machu Picchu at the best price

How far in advance should I buy my ticket to Machu Picchu?
The ticket to Machu Picchu is available limited so it is best to buy it 1 or 2 months in advance. The most requested tickets – those that sell out the fastest are – the ‘Machupicchu Only’ ticket and the ‘Machupicchu + Inca Bridge’ ticket. The purchase of tickets is online, either through the official site or through an authorized tourism agency.

How is the ticket to Machu Picchu purchased?

The purchase of the entrance to Machu Picchu is made through an online reservation system, either with the official sales page or with an authorized tourism agency. Making the purchase is very simple. The first thing is to choose the type of ticket you want (there are five types of tickets to Machu Picchu: Machu Picchu Only, Machupicchu + Huaynapicchu, Machupicchu + Mountain, Machupicchu + Huchuypicchu and Machupicchu + Inca Bridge). Then you must fill out a form with some necessary personal information that will appear on your ticket. You will receive the ticket to Machu Picchu in the inbox (or spam) of the email you entered in the reservation. Finally, the date and time of your visit is ready.

Tips:

• It is important to reserve your ticket months in advance depending on the type of ticket you want. The most popular ticket is: the Machupicchu Only ticket or the Machupicchu + Inca Bridge ticket.
• When filling out the reservation form for Machu Picchu in any of its four modalities, be sure to choose the date and time of your visit carefully. Once the purchase is made there is no room for changes or cancellations.
• After booking your ticket, do the same with your train ticket (if you prefer to get to the Inca Citadel this way) and your plane ticket.
• At the time of entry it is essential to show your electronic ticket and your original passport (or identification document). Otherwise, you will not be allowed to enter the Inca Citadel.
• During high tourist season (May to August) it is important to reserve your ticket several months in advance. The influx of visitors makes it more difficult to get a ticket.

Are there discounts available to visit Machu Picchu?

Discounts are available for minors (between 3 and 17 years old), university students (under 25 years old) and citizens who are members of the Andean Community (Peru, Colombia, Bolivia and Ecuador) . Children under 3 years old enter for free. To access the discounts, minors under 18 years of age must submit a document proving their age at the time of their reservation and check-in. Students, their current university card. Citizens who are members of the Andean Community, a document proving their nationality. The national identity card of your country, passport or university card are valid.

Tips:

• The ISIC card is no longer valid for university students at the time of making your reservation. This benefit is now accessed with a valid University Card.
• The discount with a university card only applies to students up to 25 years of age.
• The discount for minors applies to visitors who are not over 17 years old on the date of visiting Machu Picchu.
• Entry to the Huayna Picchu mountain is only allowed to those over 12 years of age.
• If you visit Machu Picchu with a baby, you will only be able to enter with a kangaroo and not with a car or any object that makes passage through the Inca Citadel difficult.

Children have a special discount on the purchase of their ticket to Machu Picchu

Can I make a rectification if I have already purchased a ticket to Machu Picchu?

Due to the new rules of the Ministry of Culture of Peru (entity that manages the visit to Machu Picchu), it is not possible to change the date of a ticket to Machu Picchu once purchased. The only possible change is in data such as: date of birth, country of origin or identity document number. The visit date, time, and name of the visitor cannot be modified.

Tips:

• Choose carefully the name, date and shift you wish to enter Machu Picchu. Changes to this data are not allowed.
• The only solution is to acquire a new ticket to Machu Picchu with the correct information. Remember that tickets have limited availability.

Can I cancel my ticket to Machu Picchu once purchased?

Although the official entity that sells tickets to Machu Picchu does not allow you to cancel the ticket once purchased; Some tourism agencies do allow it by paying a penalty that varies between 50% and 75% of the ticket value. The official website does not allow ticket cancellations except in exceptional cases such as natural disasters or protests that force the doors of Machu Picchu to close. In such cases the authorities may provide another date for the visit. Only authorized tourism agencies allow the cancellation and refund of part of the entrance to Machu Picchu. The refund is by the same payment method that the visitor used to buy their ticket to the Inca citadel.

Tips:

• Plan your trip to the Inca citadel well to avoid any type of cancellations when purchasing your entry ticket to Machu Picchu.
• Machu Picchu authorities do not allow ticket cancellations (or refunds) in cases of flight delays or cancellations.
• Tourism agencies do allow cancellation by paying a penalty. However, the cancellation request must be sent by email 3 to 5 days in advance.

Advice from people who have been there

Machu Picchu

By: Lucas Augusto

“Good attention!“

“The attention of the Machu Picchu ticket assistant was impeccable, they answered all my questions when I needed them. Thank you so much!“

By Ticket Machu Picchu – Last updated, January 10, 2024